Policies and Terms

Since we work with a huge variety of gift companies and promotional product factories, all of which require us to provide payment upfront for any orders, we must also require payment upfront.  Your credit card will be run when we place the order with the factory.  You will have the opportunity to approve a faxed proof of your artwork before production begins.  Once the artwork has been approved and production has begun, there can be no refunds.

If you must have an order in hand by a specific date, please state that when you place your order and we will confirm that it can be done with the factory prior to submitting the factory. 

None of us like surprises and we try to avoid them at all costs.  The order form that we fax to you for credit card information and signature will include all charges including sales tax (if applicable) and estimated shipping charges.

We make every effort to make sure that the prices for promotional products are up to date on the website.  If, after receiving your order, we discover that the factory has increased the price, you will be notified and will have the opportunity to either approve or cancel the order.

We will take full responsibility for any errors that we make on any orders however, we cannot be responsible for errors that are outside our control..  We cannot take responsibility for any errors that you have submitted or approved.  If the factory makes any errors, we will work with you and with them to see that they are corrected in the best way possible.  In rare occasions, delivery to you may be delayed because of weather.  Shipping companies do not guarantee delivery when weather is a problem; therefore we cannot guarantee what we cannot control.